Privacy Policy

    The data I will store may include, but would not be limited to, your name, your baby’s name and age, and your contact information including address, email and phone number where applicable. Your information may be collected manually or electronically.

    A record of our completed sessions will be kept on file to be provided for meeting accountancy and tax purposes, however no third party will have access to any of your private details and will not be able to identify you by using said records.

    Any personal details taken manually will be known as hard copies of data. Any hard copies of data will only be captured if absolutely necessary as all data will usually only be saved electronically to ensure encryption. Any hard copies of data will be destroyed no later than 12 months from the date of being obtained. 

    The security of your personal information is important, but remember that no method of transmission when processed over the internet, is 100% secure. I use commercially acceptable means to protect your personal information, but this cannot guarantee its absolute security and I encourage you to also take practical steps in securing your personal information, such as using password protection. Any personal details taken electronically such as your contact details will only ever be stored by me on password protected devices. No one can access this data other than myself, or yourself upon request.

    The data I keep is all relevant to your sessions so I can deliver the best possible service, or for insurance purposes, and I will not keep any data longer than necessary. Any data I receive that I no longer deem necessary to keep or are not relevant for your sessions will be discarded securely with immediate effect for your protection.

    By contacting me you agree to have data, such as your email address and private information, safely stored and used when moving forward with my services. If you do not go ahead with sessions, any data collected will be securely deleted.

    By using my services, you also agree to be contacted by me via phone, text or email, or through an applicable social media platform, for reasons including, but not limited to, appointment confirmations, my availability, payment reminders, appointment reminders, promotional information, advice.

    Testimonials and reviews provided to me following your experience will be greatly appreciated and when shared publicly by me will only be credited by your first name, or first name and location, for example "~Radha, Kettering". Any specific or private details about you or your baby shared within these testimonials should only be included if you are happy for them to be published online. Any reviews you post of your own accord will be subject to the terms and conditions of the relevant platform in question and will not be managed by me.

    I may request that I can capture photos of you and/or your baby whilst attending our classes, however there is no obligation for photos to be taken before, during or after our sessions. You have the right to decline this request and I will not take photos of any kind without consent. 

    Any personal data, such as, but not limited to, your name, your baby's name, your location or photos, will only be shared online or to social media with your express authorisation. If you do provide permission for photos to be shared, these will be posted on social media for advertising purposes only and you will be asked to sign a consent form confirming your approval for me to publish them for use in print, online or video-based marketing materials. 

    By signing the consent form, you understand that your participation is voluntary and that you will not receive financial compensation of any type associated with the taking or publication of these photos, and you acknowledge and agree that upon publication of these photos they will become the property of Full Hearts Baby Massage to be used for marketing purposes at any time.

    This Privacy Policy is effective as of July 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

    I reserve the right to update or change this Privacy Policy at any time and your continued use of the site or interaction with my services after posting any modifications, will constitute your acknowledgment and your consent to abide by the modified Privacy Policy.

    Any material changes to this policy, will be shared with you either through the email address you provide, or by placing a prominent notice on this website.

    If you have any questions about this Privacy Policy, please contact me.


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